Privacy Policy
Last Updated: September 25, 2026
SecuredPay is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We collect the following information when you register and use SecuredPay: • Mobile number and name (required for registration) • Email address (optional, used for communication) • Transaction history and coin/wallet balances • Device information and IP address (for security purposes) • Profile photo and address (if provided in settings) • Communication data from in-app chats and support messages • Telegram account ID and username (if you link your Telegram account to our bot) • Payment confirmation screenshots submitted for agent-processed coin purchases or withdrawals • KYC documents (identity proof, address proof) if you join the Affiliate Program
2. How We Use Your Information
We use your information to: • Create and manage your account • Process and verify coin transactions via escrow and our agent network • Send transaction alerts and account notifications via the Platform, Telegram, WhatsApp, or SMS • Detect and prevent fraud and unauthorised activity • Resolve disputes between users • Verify affiliate identity and process referral commission payouts • Improve the Platform and user experience • Comply with legal and regulatory obligations
3. Telegram, WhatsApp & SMS Integration
SecuredPay offers an official Telegram bot and WhatsApp/SMS notifications (via our messaging partner, Twilio) to deliver transaction alerts, OTPs, and support updates. If you link your Telegram account or provide your mobile number for these channels, we process the minimum data required to deliver these messages (such as your Telegram chat ID or phone number). You can unlink your Telegram account or opt out of WhatsApp/SMS notifications at any time from your Profile settings. We never ask for your PIN, password, or OTP through these channels.
4. How We Store and Protect Your Data
All data is stored on secure, encrypted servers. We use industry-standard security measures including TLS encryption for data in transit and AES encryption for data at rest. Access to personal data, including KYC documents and payment screenshots, is restricted to authorised personnel only. We retain your data for as long as your account is active or as required by law.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances: • With other parties in a transaction (only the information necessary to complete it) • With verified agents, solely to process coin purchases, withdrawals, and payment confirmations • With messaging partners such as Twilio and Telegram, solely to deliver OTPs and notifications • With law enforcement or regulatory authorities when required by law • With service providers who assist in operating the Platform under strict confidentiality agreements • In the event of a business transfer or merger, with reasonable notice to you
6. Cookies and Tracking
SecuredPay uses session cookies to keep you logged in and to maintain security. We do not use third-party tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect Platform functionality.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your account and associated data • Withdraw consent for optional data processing, including Telegram, WhatsApp, or SMS notifications • Lodge a complaint with a data protection authority To exercise these rights, contact us at support@securedpay.in.
8. Data Retention
We retain personal data for as long as your account remains active. If you close your account, we will delete your personal information within 30 days, except where retention is required to comply with legal obligations, resolve disputes, or enforce our agreements. KYC documents submitted for the Affiliate Program are retained only as long as necessary to meet regulatory and audit requirements.
9. Children's Privacy
SecuredPay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will immediately deactivate the account and delete associated data.
10. Third-Party Links
The Platform may contain links to third-party websites and services, including our Telegram bot and WhatsApp messaging. We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date above and notify users through the Platform, Telegram, WhatsApp, or email. Continued use of SecuredPay after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our support team at support@securedpay.in or visit our Contact page.