Terms & Conditions
Last Updated: September 25, 2026
Please read these Terms and Conditions carefully before using SecuredPay. By using the Platform, you agree to these terms in full.
1. Acceptance of Terms
By accessing or using SecuredPay ("the Platform"), including our web app, Telegram bot, and WhatsApp notifications, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Platform. These terms apply to all users, including buyers, sellers, verified agents, and affiliates.
2. Platform Overview
SecuredPay is an escrow-based digital coin wallet platform. Users can add, hold, send, and release coins safely through a network of verified agents. The Platform acts as a neutral intermediary, holding coins in escrow until both parties confirm a transaction. SecuredPay also offers an Affiliate Program that allows eligible users to earn commissions by referring new users to the Platform.
3. Eligibility
You must be at least 18 years of age to use SecuredPay. By registering, you confirm that you are legally permitted to enter into a binding agreement and that all information you provide is accurate and truthful.
4. Account Registration & Verification
Users must register with a valid mobile number and create a secure PIN. Registration may require verification via SMS OTP or WhatsApp message sent through our messaging partners. You are responsible for maintaining the confidentiality of your account credentials and PIN. You must notify us immediately at support@securedpay.in if you suspect any unauthorised access to your account.
5. Wallet & Coin Transactions
All coin transactions on the Platform are processed through our escrow system. Coins are held securely by the Platform until the recipient confirms receipt. Once a transaction is confirmed and released, it is final and cannot be reversed. Users are solely responsible for verifying the identity and details of the other party before initiating a transaction. Transaction history and wallet balances are visible to you at all times within the Platform.
6. Agent Network
SecuredPay coins may be purchased or withdrawn through our network of verified agents. Agents process payment confirmations, including reviewing payment screenshots, and release or withdraw coins on the Platform's behalf. Users must only transact through agents verified within the Platform and must not share PINs, passwords, or OTPs with any agent or third party under any circumstances.
7. Affiliate Program & KYC
Users who join the Affiliate Program may earn commissions for referring new users, subject to the program's terms and payout schedule. Affiliates must complete a Know Your Customer (KYC) verification process, including submission of identity documents, before payouts are released. SecuredPay reserves the right to withhold or reverse commissions obtained through fraudulent, self-referral, or abusive referral activity.
8. Fees
The Platform may charge service fees on certain transactions, including coin purchases, withdrawals, and agent-processed transfers. All applicable fees will be clearly disclosed before a transaction is confirmed. We reserve the right to update our fee structure with reasonable notice to users.
9. Communication Channels
SecuredPay may send transaction alerts, security notifications, and support messages via the in-app chat, our official Telegram bot, WhatsApp, and SMS. You are responsible for keeping your linked Telegram account and mobile number up to date. Never share your PIN, password, or OTP through any communication channel — SecuredPay staff and verified agents will never ask you to do so.
10. Prohibited Activities
Users must not use SecuredPay for any unlawful purpose, including but not limited to: money laundering, fraud, funding illegal activities, impersonating an agent or Platform staff, or circumventing any applicable regulations. Accounts found to be engaged in prohibited activities will be suspended immediately and may be reported to relevant authorities.
11. Disputes
In the event of a dispute between users, SecuredPay provides a dispute resolution mechanism within the Platform, including support chat and ticket review. Both parties must submit their case and supporting evidence, such as payment screenshots. The Platform's decision in resolving disputes is final. For unresolved disputes, contact us at support@securedpay.in.
12. Limitation of Liability
SecuredPay shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our liability is limited to the value of the transaction directly in dispute. We do not guarantee uninterrupted access to the Platform, our Telegram bot, or WhatsApp messaging services.
13. Privacy
Your use of the Platform is also governed by our Privacy Policy, which is incorporated by reference into these Terms. We are committed to protecting your personal information in accordance with applicable data protection laws.
14. Modifications
We reserve the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms. We will notify users of significant changes via the Platform, Telegram, WhatsApp, or email.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of India.
16. Contact
If you have any questions about these Terms, please contact us at support@securedpay.in or visit our Contact page.